Restaurant and Catering Management - Education and Skills Requirements

  • Added:
    Jun 16, 2014
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Restaurant and Catering Management - Education and Skills Requirements Photo by Jason White

Lots of lucrative, exciting and interesting job opportunities are available for hospitality management – restaurant and catering graduates, in the fields of restaurant management, food service operations, beverage knowledge, catering and bartending, quantity food production, menu management, kitchen management and general management.

Canadian hospitality industry is rapidly growing and has led to the emergence or many professions in the field. For this reason, more and more students are beginning to take up courses in hospitality to enter into the industry. In a general sense, working in restaurant or catering sector may see simple. But considering the emergence of several new restaurants, hotels, eating joints and resorts, it is important to know that entering in the industry and keeping up with the customer expectations can be really challenging.

People who work in this sector of hospitality industry are responsible for making sure that customers are satisfied with the service they receive, experience they get and the quality of food they are served. The professionals are not only responsible to maintain industry and quality standards but are also expected to provide enhanced experience to the customers each time they visit. To work effectively in this field, you will usually need a formal education and relevant work experience.

Hospitality Management Programs in Toronto

There are dozens of hospitality courses that teach you about customer service or hospitality industry as a whole. But it’s important to choose a course in restaurant and catering management that gives your specialized knowledge if you are considering a career in this field. Centennial College Toronto also offers a two-year post-secondary catering and restaurant management diploma program that prepares you for a satisfying career in restaurant operations management.

The hospitality management program teaches skills that are essential to human resources management, sanitation, safety and hygiene, commercial food production, menu design and management, cuisine and culture, dining room management and cost control. It also includes two industry field placements – first in second semester as a kitchen manager and second in fourth semester as restaurant and catering manager, to give students hands-on experience.

The program also includes an ongoing hands-on training in an on-campus student training restaurant and a National Sanitation Training Certificate and Smart Serve Program Certificate. In addition, the program graduates are allowed to either pursue their careers or apply their academic credit towards further study at the associated universities, colleges or institutions.

Work Life

As a catering or restaurant manager, you will spend more time behind the scenes in:

  • Recruiting staff
  • Keeping staff motivated to perform better
  • Purchasing for commercial kitchen
  • Managing inventories
  • Controlling costs of food, beverage and labour
  • Organizing shifts of workersv
  • Planning menus depending on customer demands and preferences
  • Adhering to industry and quality standards
  • Maintaining safety and hygiene standards

You may also have to deal with the customers as well, but that would be on rare occasions.

Enrolment Guide

As this is a post-secondary diploma program, you will need following documents, in order to apply for this program:

  • Secondary school diploma certificate or equivalent
  • English Grade 12 C or University, or equivalent or take the college English Skills Assessment for Admission

Author's Profile

The author of the article discusses what employers and customers expect from people who work in the field of restaurant and catering management. He also writes how Centennial College’s hospitality management program in restaurant and catering helps them prepare for the world of work.

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