What Makes a Good Catering Manager?

  • Added:
    Aug 25, 2014
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What Makes a Good Catering Manager? Photo by Colin Armstrong

The catering manager is your eyes and ears on the ground. The owner of a catering business has to rely on their managerial team to understand what is going on and what the business needs to do to push forward. A good catering manager will have a number of traits that makes them stand out from the rest of the team.

If you are looking for someone to manage your catering equipment in the UK, make sure he or she has some of the following traits.


This is the only reason they are a manager in the first place. If they do not have the ability to lead their teams through motivating and encouraging them, they are not good enough for the job. A leader knows best what makes each member of his or her team tick.

Furthermore, they will have a cool head and be able to take control when the pressure is on. Another aspect of their character is someone who is able to take responsibility when things do go wrong. Managers do not blame their teams. They point out exactly what went wrong and focus on what they as a manager could have done better.

Flexibility and Creativity

Catering managers deal directly with their clientele. They will have both the flexibility and the creativity needed to adapt to a certain situation. It is not uncommon to see someone revealing that someone has an allergy on the day. It is too late to call out for different food, but recipes can be changed. It is down to the manager to make these decisions. They are there to make sure the customer gets exactly what they need.


A catering manager will be responsible for multiple teams. Remember, you are not just dealing with commercial catering equipment; you have to manage the décor of a room, the food, and the seating arrangements. There will be a team dedicated to each aspect of the process, but there will always be a manager making sure everyone knows what they are doing.

Managers must be organised and have the ability to keep their fingers on the pulse. If they are unable to keep up with everything that is going on, they could easily lose track of what people are doing, and this can quickly lead to disaster.

More to It

Managers are rarely just managers in the catering trade. Many of them are trained to use catering supplies in the UK. They are able to step in should a worker fall ill or they need an extra pair of hands to temporarily intervene.

Any manager who also has experience in other sectors of the catering business will always be a highly prized asset in any company. It is like having a substitute worker who you do not have to pay extra for.

Always remember to spend the time looking for the right manager to manage your operations. Even if you have the best team in the world, a lack of a good manager is like having a person without a head. They are the brains of the operation and your main point of contact. This is one area where you absolutely cannot compromise.

Author's Profile

KID Catering Equipment supplies catering equipment UK to managers from all types of catering companies. They understand that managers need only the best commercial catering equipment to function.

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