Hospitality Management - Restaurant and Catering Job Duties and Educational Requirements

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    Feb 18, 2014
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Hospitality Management - Restaurant and Catering Job Duties and Educational Requirements Photo by Jason White

A career in hospitality management - restaurant and catering may be for you if you like to get into restaurant operations, food management, customer service kitchen coordination and catering assignments.

It might sound an easy stuff, but the reality is that it's an extremely challenging job. You not only need to have excellent planning and organizing skills, but you're also expected to possess strong communication and interpersonal, negotiation, and critical thinking and problem-solving skills.

Besides, you should be capable of assuming leadership roles in dynamic and multi-cultural environment. The job requirements are as diverse as the job options available in the field of hospitality. The exact job role may vary widely depending upon the employment, job title, and individual qualifications and experience. However, these are basic qualities that every potential hospitality management professional needs to possess.

Job Description of Restaurant and Catering Professionals

Restaurant and catering businesses depend on meticulous menu planning, innovation in cuisines, food and beverage knowledge, quality of food and customer service to a great extent. The professionals ensure this by

  • Planning menu in tandem with the specific tastes and preferences of the customers or clients
  • Ensuring that cultural and religious sentiments of the customers are not hurt
  • Not compromising on the quality of food even during quantity production
  • Strictly adhering to local, national or international quality standards, depending upon the scope of the business unit
  • Applying strategic marketing techniques to promote the offerings
  • Ensuring highest standards of customer service

The restaurant and catering professionals

  • Plan and manage menu
  • Communicate with suppliers and clients
  • Estimate what and how much supplies are needed
  • Purchase for commercial kitchen
  • Oversee food production
  • Ensure sanitation, hygiene and safety in kitchen
  • Manage cooking and catering staff
  • Resolve conflicts among kitchen staff
  • Manage food delivery and order supplies
  • Adhere to catering laws
  • Prepare and manage accounts
  • Control labour costs

The career prospects in kitchen management, restaurant operations management and catering are bright. The food and beverage services sector is anticipated to employ 1.95 million people by 2015, according to report by the Canadian Tourism Human Resource (CTHR). It means this sector offers diverse career opportunities to young hospitality professionals.

Despite increasing job opportunities, the entry to the industry is really tough. Individuals without any formal qualification and hands-on-experience may take really long to make a decent living. On the other hand, those who have undergone a formal training in this field may build an extremely rewarding career.

Hospitality Management Program

A college diploma in hospitality management may be a ticket to your entry in restaurant operations management catering. The program prepares you for a challenging career in culturally diverse hospitality industry.

Centennial College's two-year, post-secondary hospitality management program is designed to help students learn skills essential to menu management program at Centennial College and design, kitchen management, beverage knowledge and bartending, and sanitation, hygiene and safety. It combines classroom learning and a two-day-per-week field placement.

Admission Requirements

To apply for this program, you will need:

  • Secondary school diploma or equivalent
  • English Grade 12 C or University or equivalent

Upon course completion, students can either pursue their careers or opt for further education.

Author's Profile

Emma who has written this article, here gives an account of menu management program at Centennial College. She, moreover, mentions how it helps the aspirants to make a robust career in restaurant operations management.

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